Solutions & Services
U BIZ - Business Analytics & DSS
With the deregulation of the various service industries (includes telecom, utility and finance) worldwide, the service providers are facing significant challenges from competition, technological changes at very short frequencies and demanding customers. In mature markets the preferred path to growth is that of acquisition of competitors or alliance with newer partners. On the other hand, the promising markets offer explosive growth through increasing demands and provide vast opportunities for the players.
Today, any service industry is no longer technology-centric, but revolves around customer relationships and customer loyalty. Customer satisfaction and marketing intelligence with innovative promotional schemes and advanced technology are the drivers of business. Also, cut throat competition and huge investments in the service industry bring down profit margins and makes intelligent decision making critical to the growth of the organization.
U BIZ, the business analytic and decision management solution from UshaComm provides service providers with a flexible and rapid business analytical tool for enabling rapid decision making across different revenue streams and customer segments thus helping achieve greater control on revenue, operation, and effective differentiation from competitors.
The 3‘A’ Approach: Audit-Analytics-Advice
The 3A approach defines the processes that UshaComm adopts to deliver the Business Analytics to the end customer.
- The first stage consists of an Audit of the existing systems by domain experts and analysts who study the systems and provide information to the modeling experts.
- The modeling experts in the next stage work on the various models.
- In the final stage they provide the dashboards and reports based on the various models that have been adopted.
U BIZ Offerings
UshaComm understands the role that Decision Support Systems play in the rapid changing business environment where the need to taking informed decisions and agility to subscribe to the changing business needs is paramount to success.
UshaComm introduces U BIZ, a business analytic and decision management solution which has been specifically developed to cater to the Telecom, Utility and Financial Industry.
The UshaComm offerings include:
U BIZ- Business Intelligence & Analytics Solutions
- Revenue Analytics
- Marketing Analytics
- Customer Analytics
- DSS Applications
Professional Services on
- ETL & Data Warehousing
- OLAP CUBE Analysis
- Enterprise Reporting & Analytics
Managed Services (On-Site/ Off-Shore)
- Enterprise Report Delivery and BI Alerting
- Ad Hoc Query/ Report and Analysis
Benefits:
Monitor & Maximize revenue
UBIZ can help you connect better with your existing customers to build a strong relationship with them, design special offerings that match their buying pattern, retain existing customers while reducing churn and respond quickly to new opportunities presented through shifting market trends.
Analysis of various operations
Using various statistical models, the proposed system can help in
- Profiling, Segmentation & Trend forecasting
- Measuring KPIs like ARPU, AMPU, Revenue, Churn, Capex, Opex etc
- Customer Analysis, Revenue Analysis etc
- Set up BI alarms
Access to the kind of information you need
The solution incorporates internal operational data with external industry data and economic indicators to provide a consolidated view of the business that is needed to take strategic decisions.
Information when you want it
The U BIZ DSS solution gives on-the-spot access to the information you need. The solution eliminates the usual delays of waiting for information to be compiled, a report to be scheduled or a graph to be drawn. Results are immediate, enabling decisions to be made more quickly.
Comprehensive Reporting and Graphics
The solution meets your reporting and analytical needs with speed, accuracy, and simplicity. Formal consolidated financial statements, answers to ad hoc enquiries, as well as charts and graphs, can be printed in minutes. The flexible DSS has exception - reporting mechanisms built into the system with extensive formatting capabilities.